2.1. Personal data may be collected from the Customer, from the Customer’s use of the financial services and from external sources such as public and private registers or other third parties.
2.2. Personal data categories which VIA Payments primarily, but not only, collects and processes are the following:
2.2.1. Identification data at account opening application, subscriptions or other forms such as name and personal identification code, date of birth, data regarding the identification document (such as copy of the passport, ID card), personal description and photograph and any other information you provide us in order to prove your eligibility to use our services, including information you provide when you register to use the App, download or register the App, subscribe to any of VIA Payments services, enter into any transaction on the App or the web site.
2.2.2. Contact data such as telephone number, email address or applying for particular products the residence address (if applicable), language of communication;
2.2.3. Data about the relationships with legal entities such as data submitted by the Customer or obtained from public registers or through third party for the execution of transactions on behalf of the legal entity in question, legal representatives (acting with relevant authorisation or on any other basis), contracting parties and contract participants, funds sources, ultimate beneficial owners (UBO), general manager of a company; shareholder; member of the management board or any other management body; Data about habits, preferences and satisfaction such as the activeness of using the services, services used, personal settings, survey responses, lifestyle, hobbies, Customer satisfaction;
2.2.4. Data obtained and/or created while performing an obligation arising from law such as data resulting from enquiries made by investigative bodies, notaries, tax administrator, courts and bailiffs, details of income, credit commitments, property holdings, and debt balances;
2.2.5. Data on origin of assets such as data regarding the Customer's transaction partners and business activities;
2.2.6. Data related to the services such as the performance of the agreements or the failure thereof, executed transactions, usage of ATMs, concluded and expired agreements, submitted applications, requests and complaints, interests and service fees;
2.2.7. Data about participation in games and campaigns such as the points gained, prizes won in games or campaigns;
2.2.8. Family data such as information about Customer’s family, heirs and another related person’s;
2.2.9. Professional data such as educational or professional career;
2.2.10. Financial data such as accounts, ownership, transactions, credits, income and liabilities (if applicable);
2.2.11. Depending on VIA Payments product the Customer has chosen data that enables VIA Payments to perform its due diligence measures regarding money laundering and terrorist financing prevention and to ensure the compliance with international sanctions, including the purpose of the business relationship and whether the Customer is a politically exposed person;
2.2.12. Depending on VIA Payments product the Customer has chosen data about the Customer’s tax residency such as data about the country of residence, tax identification number, citizenship;
2.2.13. Communication data - collected when the Customer communicates with VIA Payments via telephone, visual and/or audio recordings, e-mail, messages and other communication channels such as social media, data related to the Customer’s visit at vialet.eu web page or communicating through other VIA Payments channels (such as chat).
2.2.14. Location data - processed on an electronic communications network or processed by means of electronic communications services, indicating the location of the electronic communications terminal equipment, including the location of the terminal equipment (address), connection point address, GPS, Wi-Fi, etc.
2.2.15. VIA Payments may collect and store information (including personal information) locally on Customer’s device using mechanisms such as browser web storage and App data caches.
2.2.16. VIA Payments may use various technologies to collect and store information when Customer visit VIA Payments web pages vialet.eu, and this may include using cookies or similar technologies to identify Customer’s browser or device.